Support
How can we help?
Write to us, and a person answers, usually within two working days. Most answers are also right here.
In the app, Settings → Send feedback to the developer opens a message with your app version and device already filled in. It never includes tokens or account data.
Frequently asked
How do I connect a provider?
Tap + on Home, pick the provider, and follow the steps on screen. Most providers need an API token that you create in their dashboard; the app links to the right page and tells you which permissions to give it. Google Search Console, Google Analytics, and Firebase Hosting sign in with your Google account instead.
Namecheap or Name.com says my IP address is not allowed.
Both registrars only answer requests from IP addresses you allowlist in their dashboard. The connection form shows your current public IPv4 address; copy it into the registrar's API settings. If your network's address changes, for example on mobile data, add the new one too, or edit the account in the app.
A Google service asks me to sign in again.
Google ended the sign-in, for example after a password change or because access was revoked in your Google Account. Tap the row on Home and sign in once more; nothing else is lost.
My accounts don't show up on my other device.
Accounts sync through iCloud Keychain. Check that iCloud Sync is on in the app's Settings on both devices, that both are signed in to the same Apple Account, and that iCloud Keychain (Passwords) is turned on in the system settings. Then pull to refresh, or open Settings in the app, which reloads accounts from the Keychain.
I bought Pro, but the app still shows the paywall.
Open the paywall and tap Restore purchases. Make sure the device is signed in to the same Apple Account you bought with. Purchases apply to iPhone, iPad, and Mac alike.
How do I cancel or change my subscription?
In the app, Settings → Manage subscription, or in your device's settings under your name → Subscriptions. Subscriptions are handled by Apple, so we cannot cancel them for you. For refunds, use reportaproblem.apple.com.
How do I remove all my data?
Settings → Disconnect all accounts removes every connected account from the app and, with iCloud Sync on, from your other devices. Details are in the privacy policy.
Can you see my data if I send a support request?
No. There is no Dashlytics server and no remote access. We only see what you write to us. Please never send us an API token.
Requirements
iPhone and iPad with iOS 18 or iPadOS 18 or later, and Mac with macOS 15 or later.